Frequenly Asked Questions
- What are the Shipping and Handling Fees?
$8 for orders less than $50
$12 for orders $50 - $99
$16 for orders $100 - $199
$20 for orders $200 and over
- Where do you Ship?
We only accept orders in the U.S. online. To place an international order please contact Janet Sachs jsachs@chch.org
- How do I Return or Exchange an Item?
All items must be returned in original, unused condition, unless there is a product defect. Merchandise that has been worn, used, or altered will not be accepted for return or exchange. Return with all the original tags attached within 30 days of the date of purchase.
All SALE/CLEARANCE items are final purchase only; no returns, refunds, or exchanges will be allowed.
Refunds will be offered in the original method of payment or an exchange.
Please return your items in the School Store in Harrington Hall or contact Janet Sachs to arrange a return/exchange and shipping back to the school. You are responsible for shipping costs.
- What if I Receive a Damaged Item?
If you receive an item damaged during shipment or have any other concerns after receiving your order, please call or e-mail Janet Sachs at jsachs@chch.org 781-314-0930.